Transactional
For account, billing, support, and security sends where clarity matters more than decoration.
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Production block
Telephone Support Highlight
Single-focus telephone support block for urgent service, escalation, or reassurance messaging.
Transactional ComponentsTransactionalHandoff support
Use this block when
Use when the main value of the support block is a direct number rather than multiple contact options.
Typically appears in
Inside account, security, billing, support, or operational messages.
Why it exists
To reuse a production-tested email section without starting from a blank file.
Preview
Rendered production artefact for workflow review before handoff.
Where this block earns its place
Treat the component as one production section inside a larger message system. It should support the send goal, survive handoff, and remain easy to review before compilation.
Handoff support
For legal, support, and trust information that needs to survive ESP handoff cleanly.
Typically used in
These relationships help buyers understand the block as part of a send, not as an isolated catalogue item.
Practical QA before handoff
Keep the checks short and action-oriented. The goal is to help teams decide whether this block is ready to enter a workflow.
- Review every CTA href after the ESP rewrites or tracks links.
- Confirm image assets are absolute HTTPS URLs before handoff.
- Check the mobile preview before placing this block into a full workflow.
- Confirm footer, legal, unsubscribe, and support copy before send.
- Check token expiry, account-access wording, and plain fallback links.
- Format the phone number clearly so it is easy to read and announce in assistive technology.
- Ensure the surrounding copy explains why the recipient might choose to call.
Build the next section around it
A production email usually needs a stack of blocks. These nearby sections are a sensible next choice when assembling a full send.
Support Links Dark
Three-link dark support module for operational emails that need fast access to help channels.
Support Links Light
Light support-links module for service, onboarding, or account emails with a softer visual tone.
Support Resource Grid Dark
Six-option support resource grid for owner journeys, troubleshooting, and service follow-up emails.
MJML and HTML remain available
Source stays below the preview and workflow context. Copy MJML when assembling a system, or compiled HTML when preparing ESP handoff. Template Hedgehog Pro includes the full offline archive for teams that need the complete system locally.
Block assembly: place this section inside the same <mj-body> as your other production blocks, then stack sections in send order.
Editable source
Block MJML
Section-only MJML for assembling an email from multiple reusable production blocks inside a shared project.
Formatting code preview...Compiled output
Block HTML
Component-only compiled markup for block-level inspection and HTML assembly workflows.
Formatting code preview...